(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe (CyberLink) C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe (NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe (Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe (Savard Software) C:\Program Files (x86)\TurboLaunch\TurboLaunch.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Ransomware\mbarw.exe (Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe () C:\Program Files\Atomic Alarm Clock\AtomicAlarmClock.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\igfxext.exe (Sonix Technology Co., Ltd.) C:\Windows\PLFSetL.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe ![]() (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (AVG) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe (Acer) C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe (AVG) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe (NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe (Nitro PDF Software) C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8圆4.exe (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe (Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe (Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe () C:\Program Files\Atomic Alarm Clock\timeserv.exe ![]() (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (If an entry is included in the fixlist, the process will be closed. Internet Explorer Version 11 (Default browser: FF) Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States) Loaded Profiles: Bud Parker (Available Profiles: Bud Parker) Scan result of Farbar Recovery Scan Tool (FRST) (圆4) Version: 27-07-2016 ![]() Is there anything you'd line me to run to provide a logfile for your perusal?Įdited by Klard, 02 August 2016 - 03:28 PM. I have already today removed each of those items you recommended to remove. It's not elegant, and you don't learn from it, but it's the quickest and surest way to give your User back a working machine. In a situation like this you could be fishing for them for quite some time, so I'm with Jules, and I'd recommend a nuke'n'pave. What I think is most probable here, is that there are some "sleeper" files that are not being detected (probably because they're passive until some of the infection files are removed and therefore not seen as a threat), and which are replacing things when you remove the infection files. Looking at your topic Ken, I don't believe that you've got a rootkit, and I think it's much more likely that it's just the sheer bulk of infected files and registry settings that are the problem.įRST is generally very effective at removing stubborn files and will deal with most permission type problems, it also lets you know if it is unable to remove them, and I didn't see any such messages in the fixlog, so we have to assume that they were successfully removed.
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